This paper addresses key issues in clinical social work, centering on the interview and case management process, and also discussing the use of time, silence, and information in the social work process. It defines interviewing skills that a social worker must have, as well as describing the environment that would be ideal for therapeutic work or interviewing. Foremost among the issues that interviewing raises are trust and responsibility in the client-social worker relationship. 14 pgs. Bibliography lists 5 sources.